George Oikonomou and Theo Tryfonas, University of Bristol

Overview

Deliverable D1.2 provides a single reference point for quality management across ELABORATOR. It distinguishes Quality Assurance, which establishes the processes needed to prevent errors, from Quality Control, which checks and accepts or rejects completed outputs. The plan focuses especially on deliverables, internal reporting, dissemination and financial reporting. For readers managing collaborative research or innovation projects, it offers a concrete workflow for maintaining quality from early planning through final submission.

Highlights

• Quality management tools: SharePoint is defined as the consortium-wide document platform, supported by a deliverable register and a quality metrics register.

• Clear responsibilities: The plan assigns quality duties to the Project Coordinator, Risk and Quality Manager, Technical Management Team, Work Package Leaders, Deliverable Leaders, contributors and peer reviewers.

• Standardised deliverable structure: Mandatory templates cover document control, version history, executive summaries, introductions, conclusions and annexes, along with naming and versioning conventions.

• Planned life cycle: Work starts four months before the deadline with the purpose and audience, followed by the table of contents, drafting, internal review, peer review, revision and submission.

• Progress checkpoints: Deliverables are tracked at 10%, 40%, 80%, 90% and 100% completion, from the first table of contents to formal submission.

• Peer review: Two independent consortium experts review each deliverable using a structured evaluation form that checks relevance, technical approach, organisation, completeness, conclusions and formal quality.

Conclusion

The framework gives project teams a repeatable process for producing reliable and consistent outputs. It also makes progress and responsibility visible early enough to correct quality problems before submission. The deliverable does not report city-level impact, but it supports the quality of all technical and implementation work produced by the project.